UNOG China Room Diplomatic & Commercial English Glossary for PMs 联合国日内瓦总部(UNOG)“中国厅”项目100个高阶商务外交用词用语与实操例句 ================================================================================ 一、 称谓、礼宾与外交身份 (Titles, Protocol & Forms of Address) - 20个 -------------------------------------------------------------------------------- 1. Excellency (Your Excellency / Her Excellency) - 阁下(对大使、部长级及国际组织高官的正式尊称) Ex: We are honored to welcome Your Excellency to inspect the progress in the China Room. 2. Permanent Representative (常驻代表/大使) - Head of a diplomatic mission to UNOG. Ex: The Permanent Representative of China will host the unveiling ceremony. 3. Director-General (总干事) - Highest-ranking administrative official of UNOG. Ex: The Director-General will deliver opening remarks at the inauguration. 4. Chief of Protocol (礼宾司司长) - UN official overseeing diplomatic etiquette and ceremony procedures. Ex: All seating charts and entrance routes must be submitted to the Chief of Protocol. 5. Delegation Head / Head of Delegation (代表团团长) - Senior official leading a national delegation. Ex: The Head of Delegation will participate in the ceremonial ribbon-cutting. 6. Protocol Clearance (礼宾审批) - Official approval regarding diplomatic etiquette and event order. Ex: The plaque design and logo placement are pending formal Protocol Clearance. 7. Precedence (外交位次/礼仪排序) - The order of seniority governing diplomatic events and seating. Ex: Seating arrangement for the ceremony strictly follows UN diplomatic precedence. 8. Dignitary (贵宾/外交要员) - High-ranking official or distinguished guest. Ex: A designated holding area is prepared for visiting dignitaries near the China Room. 9. Side Event (边会/伴随活动) - An official exhibition or meeting held alongside main UN sessions. Ex: The artwork unveiling is organized as a high-level side event during the council session. 10. Cultural Attaché (文化参赞) - Diplomat responsible for cultural affairs and exchanges. Ex: Our team maintains daily communication with the Cultural Attaché regarding art transport. 11. Bilateral Meeting (双边会谈) - Formal meeting between representatives of two states or entities. Ex: Construction will pause briefly to accommodate a high-level bilateral meeting nearby. 12. Plenary Session (全体会议) - Full assembly meeting attended by all member delegations. Ex: Heavy drilling is prohibited while the Plenary Session is in progress in the main hall. 13. Permanent Mission (常驻代表团) - The official diplomatic mission representing a state at UNOG. Ex: The project schedule has been coordinated closely with the Permanent Mission. 14. Liaison Officer (联络官) - Official assigned to facilitate communication between teams. Ex: The UN Liaison Officer will assist our crew with security pass renewals. 15. Official Host (官方主办方) - Entity hosting a diplomatic reception or ceremony. Ex: The Permanent Mission will act as the official host for the evening reception. 16. Observer State / Delegation (观察员国/观察员代表团) - Non-member entity granted observer status. Ex: Invitations were extended to representatives from member states and observer delegations. 17. Keynote Speaker (主旨演讲人) - Primary speaker delivering the main address at an event. Ex: The Keynote Speaker will highlight the cultural exchange represented by the China Room. 18. Goodwill Ambassador (亲善大使) - Prominent individual representing UN cultural initiatives. Ex: A UN Goodwill Ambassador will attend the cultural exhibition in the China Room. 19. Press Attaché (新闻参赞/外交发言人) - Official managing press releases and media relations. Ex: All media statements regarding the inauguration must be reviewed by the Press Attaché. 20. High-Level Segment (高级别会议环节) - Senior diplomatic portion of a major conference. Ex: Final handover must be completed prior to the opening of the High-Level Segment. 二、 商务公文、合规与授权表达 (Commercial Documents, Compliance & Authorizations) - 20个 -------------------------------------------------------------------------------- 21. Memorandum of Understanding / MOU (谅解备忘录) - Formal agreement defining partner roles. Ex: The MOU clearly defines the maintenance responsibilities between the UN and the donor. 22. Variation Order / VO (工程变更单) - Written authorization modifying original project scope or cost. Ex: Any design adjustments requested by the client require an executed Variation Order. 23. Certificate of Donation (捐赠证书) - Official legal document transferring artwork ownership to the UN. Ex: The Certificate of Donation will be signed during the bilateral signing ceremony. 24. Scope of Work / SOW (工作范围说明书) - Document detailing specific project deliverables. Ex: Additional lighting installations exceed our contractually agreed Scope of Work. 25. Bill of Quantities / BOQ (工程量清单) - Itemized list of materials, parts, and labor costs. Ex: We cross-checked all delivered brass trims against the approved Bill of Quantities. 26. Non-Disclosure Agreement / NDA (保密协议) - Agreement protecting confidential design details. Ex: All installation personnel signed the NDA regarding site security layouts. 27. Certificate of Insurance / COI (公众责任保险凭证) - Document proving liability insurance coverage. Ex: The contractor submitted a valid COI covering 5 million CHF in third-party liability. 28. Method Statement (施工方案说明书) - Step-by-step document explaining site execution methods. Ex: The UN safety team reviewed our Method Statement for hoisting the heavy sculpture. 29. Risk Assessment / RA (风险评估报告) - Document analyzing potential site hazards and safety steps. Ex: A comprehensive Risk Assessment was approved before setting up scaffolding. 30. As-Built Documentation (竣工图纸及技术文档) - Complete set of updated drawings reflecting actual build. Ex: The As-Built Documentation package was handed over to the UN Facility Directorate. 31. Certificate of Acceptance (验收合格证书) - Formal document confirming client satisfaction and handover. Ex: The UN Project Manager signed the Certificate of Acceptance after trial runs. 32. Defect Liability Period / DLP (缺陷责任期/质保期) - Contractual warranty period for free repairs. Ex: Our company provides a 24-month Defect Liability Period covering all dynamic screens. 33. Request for Approval / RFA (呈报审批单) - Formal written submission seeking client consent. Ex: We submitted an RFA for the modified mounting bracket structure this morning. 34. Subcontractor Agreement (分包商协议) - Contract governing specialized local trade work. Ex: The local electrician was hired under a standard UN-compliant Subcontractor Agreement. 35. Letter of Intent / LOI (意向书) - Preliminary document expressing intent to enter a contract. Ex: Work commenced under a Letter of Intent while the master contract was finalized. 36. Practical Completion (阶段性完工) - Stage where construction is sufficiently finished for use. Ex: We achieved Practical Completion three days ahead of the diplomatic ceremony. 37. Snag List / Punch List (缺陷整改清单) - List of minor fixes required before final sign-off. Ex: All minor paint touch-ups on the snag list have been rectified. 38. Formal Sign-Off (正式签字确认) - Written approval validating completed project phases. Ex: We require your formal sign-off on the electrical testing report today. 39. Warranty Bond (履约/质保保函) - Financial guarantee covering defect repairs during DLP. Ex: A 5% warranty bond remains active throughout the 2-year Defect Liability Period. 40. Contractual Compliance (合同合规性) - Strict adherence to contract terms and standards. Ex: All material choices are in full contractual compliance with UN heritage rules. 三、 外交礼仪、仪式与文化沟通 (Diplomatic Etiquette, Ceremonies & Cultural Comm) - 20个 -------------------------------------------------------------------------------- 41. Inauguration Ceremony (揭幕典礼/启用仪式) - Formal event celebrating project completion. Ex: The Inauguration Ceremony of the China Room is scheduled for Friday morning. 42. Unveiling (揭幕动作/仪式) - The formal act of revealing an artwork or plaque to the public. Ex: The official unveiling of the central artwork will take place in the main hall. 43. Cultural Heritage Preservation (文化遗产保护) - Respecting and safeguarding historic architecture. Ex: Our installation methods strictly prioritize cultural heritage preservation. 44. Commemorative Plaque (纪念铭牌/捐赠牌) - Metal or stone plaque describing the artwork and donor. Ex: A bronze commemorative plaque will be installed beside the primary portal. 45. Cultural Sensitivity (文化敏感度) - Awareness and respect for cultural and political nuances. Ex: The design theme was carefully reviewed to ensure full cultural sensitivity. 46. Photo Opportunity / Photo Op (官方合影环节) - Designated time for media and VIP photos. Ex: A photo op is scheduled in front of the dynamic screen after the speeches. 47. Opening Remarks (开幕致辞/欢迎词) - Formal introductory speech delivered at an event. Ex: The Ambassador will deliver opening remarks to welcome the visiting delegates. 48. Ribbon-Cutting (剪彩仪式) - Ceremonial cutting of a ribbon to mark official opening. Ex: Gold scissors have been prepared for the ceremonial ribbon-cutting. 49. Cultural Exchange (文化交流) - Sharing ideas and art between nations and organizations. Ex: The renovated China Room stands as a testament to international cultural exchange. 50. Press Release (官方新闻稿) - Official written statement distributed to news media. Ex: A joint press release will be issued by the UN and the Permanent Mission. 51. Official Reception (官方招待会) - Formal social gathering hosted for guests and VIPs. Ex: An official reception will follow the unveiling ceremony in the adjacent lounge. 52. Guest of Honor (特邀主宾) - The primary distinguished guest at a ceremony or dinner. Ex: The Director-General of UNOG will be the Guest of Honor at the inauguration. 53. Expressing Gratitude (表达诚挚谢意) - Diplomatic phrasing used to thank partners and officials. Ex: We express our profound gratitude to the SHP team for their guidance. 54. Fostering Collaboration (促进国际合作) - Encouraging cooperative working relationships. Ex: The project execution reflects our shared commitment to fostering collaboration. 55. Symbolic Handover (象征性移交) - Ceremonial act of handing over keys or symbolic gifts. Ex: A symbolic handover of the room key will be featured during the ceremony. 56. Formal Acknowledgement (官方确认与感谢) - Written or spoken appreciation of support. Ex: We extend formal acknowledgement to the UN security division for their support. 57. High-Level Delegation (高级别代表团) - Delegation comprising senior government officials. Ex: A high-level delegation from the ministry will inspect the finished installation. 58. Diplomatic Protocol (外交礼仪规范) - Rules governing diplomatic conduct and rank. Ex: All site personnel must respect diplomatic protocol when meeting delegates. 59. Exchange of Gifts (国礼/纪念品交换) - Formal presentation of gifts between dignitaries. Ex: An exchange of gifts will take place in the VIP lounge following the ceremony. 60. Mutual Understanding (相互理解与共识) - Shared agreement and respect between entities. Ex: Close dialogue has built strong mutual understanding between our teams. 四、 现场进度、安保与协调表达 (Site Progress, Security & Coordination Expressions) - 20个 -------------------------------------------------------------------------------- 61. Security Clearance (安保准入审查) - Authorization required to enter restricted UN zones. Ex: All installation technicians have successfully passed UN Security Clearance. 62. Working Hours Restriction (施工时间限制) - Limits placed on noisy or heavy work on site. Ex: We strictly observe working hours restrictions during diplomatic conferences. 63. Delivery Window (送货入场窗口期) - Scheduled time slot for trucks to unload at Gate 8. Ex: Material transport trucks must arrive strictly within their assigned delivery window. 64. Ground Pass / Access Badge (进场胸牌/通行证) - Physical security badge worn on site. Ex: Technicians must display their UN Access Badges visibly at all times. 65. Site Readiness (施工现场准备就绪) - Condition of site being fully prepared for installation. Ex: We conducted a site readiness walkthrough before starting structural mounting. 66. Noise-Restricted Hours (降噪禁施工时段) - Time slots where quiet operation is mandatory. Ex: Heavy drilling is prohibited during noise-restricted hours around Council meetings. 67. Escorted Access (需陪同准入) - Requirement for UN security or staff escort on site. Ex: Unloading at Sector C requires escorted access by UN Security personnel. 68. Emergency Evacuation Route (紧急疏散通道) - Designated clear paths for emergency exit. Ex: All equipment crates must be stored away from emergency evacuation routes. 69. Dust Containment (防尘隔离措施) - Steps taken to prevent dust from spreading to hall areas. Ex: Full dust containment enclosures are maintained during wall drilling operations. 70. Material Transit Path (指定物资搬运路线) - Approved floor route for rolling heavy freight. Ex: Heavy carts must follow the material transit path to protect historic flooring. 71. Minimizing Disruption (最大限度减少干扰) - Executing work with minimal impact on venue. Ex: Night shift scheduling was selected for minimizing disruption to UN operations. 72. Structural Integrity (结构完整性) - Load-bearing soundness of building components. Ex: Engineering calculations confirm the structural integrity of the ceiling beam. 73. Milestone Schedule (里程碑进度表) - Key dates marking major project completion phases. Ex: We are currently ahead of schedule on our master milestone schedule. 74. Joint Inspection (联合竣工验收巡查) - Combined walkthrough with UN safety and client teams. Ex: A joint inspection with the UN Facility Manager is set for Thursday afternoon. 75. Hot Work Permit (动火作业许可证) - Safety permit required for welding or grinding. Ex: A Hot Work Permit was granted for the metal frame welding in Sector C. 76. Working at Height Permit (高空作业许可证) - Permit required for scaffolding and lift work. Ex: Technicians operating the cherry picker hold valid Working at Height Permits. 77. Restoring Site Condition (恢复现场原貌) - Cleaning and restoring venue after installation. Ex: Our team is responsible for restoring site condition and removing all debris. 78. Staging Area (临时构件中转/拼装区) - Allocated space for unpacking and pre-assembling. Ex: Room C-102 serves as our staging area for screen module pre-assembly. 79. Quality Assurance / QA (质量保证机制) - Systematic monitoring of installation standards. Ex: Rigorous Quality Assurance checks were performed on all electrical connections. 80. Off-Peak Installation (非高峰时段施工) - Scheduling work outside main business hours. Ex: Off-peak installation was arranged to complete the screen mounting silently. 五、 PM得体外交沟通与态度动词 (Diplomatic PM Communication Phrases & Verbs) - 20个 -------------------------------------------------------------------------------- 81. At your earliest convenience (在您方便时尽快) - Polite and formal way to request prompt action. Ex: Please review the attached drawing and provide your feedback at your earliest convenience. 82. Subject to your approval (在获得您批准的前提下) - Expressing deference and requesting authorization. Ex: We have updated the bracket layout, subject to your formal approval. 83. In accordance with UNOG guidelines (严格遵循联合国日内瓦总部的规范) - Demonstrating compliance. Ex: All wiring works were carried out in accordance with UNOG electrical guidelines. 84. We highly appreciate your coordination (非常感谢您的协调与支持) - Expressing professional gratitude. Ex: We highly appreciate your coordination in securing our Gate 8 delivery permits. 85. To align our schedule with the diplomatic calendar (确保进度与外交日程保持一致) - Showing awareness. Ex: Work shifts were adjusted to align our schedule with the diplomatic calendar. 86. With due respect to historical integrity (充分尊重历史建筑结构的完整性) - Demonstrating care. Ex: Mounting designs were selected with due respect to historical integrity. 87. Pending formal protocol clearance (有待礼仪司的正式批准) - Stating conditional progress. Ex: The plaque installation is pending formal protocol clearance. 88. For your gracious consideration (呈请您审阅考虑) - Highly respectful presentation phrase. Ex: The revised lighting proposal is submitted for your gracious consideration. 89. Rest assured that all safety standards are met (请放心所有安全标准均已满足) - Reassuring client. Ex: Rest assured that all safety standards are met during overhead rigging. 90. On behalf of our engineering team (我谨代表我们的工程团队) - Formal representation phrase. Ex: On behalf of our engineering team, I welcome you to the China Room walkthrough. 91. Align (对齐/保持一致) - To adjust or arrange in agreement with diplomatic or technical rules. Ex: We will align our testing schedule with the UN IT department. 92. Facilitate (促进/协助) - To make a process smooth and easy for all parties. Ex: Your prompt approval will facilitate the timely completion of the project. 93. Coordinate (协调) - To organize different teams and schedules harmoniously. Ex: I will coordinate with UN security to ensure smooth access for our trucks. 94. Expedite (加急/加快进度) - To accelerate execution or approval processes. Ex: We kindly ask you to expedite the review of our Working at Height permit. 95. Verify (核实/确认) - To check and confirm technical accuracy or safety compliance. Ex: Technicians will verify ground resistance before main power-on. 96. Authorize (授权/批准) - To grant official permission for a task or change. Ex: The UN Facility Manager authorized the installation of the subframe. 97. Acknowledge (确认收到/告知) - To formally confirm receipt or awareness of information. Ex: We acknowledge receipt of the updated noise restriction notice. 98. Finalize (敲定/定稿) - To complete the last steps of a document or installation phase. Ex: We aim to finalize the punch list rectification by 18:00 today. 99. Comply (遵照/服从) - To act in accordance with site regulations or guidelines. Ex: All technicians must comply strictly with UN security directives. 100. Restructure (重构/调整结构) - To reorganize plans or schedules for better execution. Ex: We will restructure our work plan to accommodate the unexpected meeting schedule.